
The field of diversity, equity, and inclusion (DEI) has been booming for the last several years. Yet companies large and small, including educational organizations, need professional help with well-designed DEI policies, frameworks, and practices that alleviate challenges, establish an inclusive and sophisticated culture and nourish growth and opportunity for everyone. In a truly diverse, equitable, and inclusive workplace, everyone feels welcomed, accepted, and respected and has a deep sense of belonging. But that is rarely the case. In my nearly 20 years of working in education and other industries, DEI efforts have yet to move the needle on what this work should entail. This article addresses why the DEI work needs re-imagination and reconstruction and its imminent impact on social justice issues and our collective future.
Expertise as a Claimed Rule
Expertise is beneficial in any field, but it should be something other than a requirement when the field is evolving. Among the current approaches to DEI work is a preference to hire experts in the field. Having been a rookie and scholar-practitioner in DEI work long before it gained nationwide attention and momentum, newbies are just as capable as many experts. Why so? Because this work requires an abundance of human skills, creativity, and a growth mindset, primarily more than experience. Still, somehow the DEI industry and organizations value expertise as a claimed rule to be effective in DEI work and practices. A homegrown approach or hiring a relatively new DEI professional works just as well if the organization is genuinely committed to doing the work to improve the outcomes.
Accents – The Elephant in the Room
Having worked with numerous organizations on professional development training and workshops on DEI-related topics, I have observed a recurring trait. Most DEI facilitators and speakers that provide training on microaggressions, biases, race, culture, intersectionality, etc., represent the dominant (American) accent and outlook on race, culture, and diversity, and rarely do they have a foreign accent. Why are accents relevant to the DEI work? An accent is how one pronounces words and sentences. It also means that people with accents speak more than one language and are from another country or geographic region. According to the Linguistic Society of America, “everyone has an accent,” yet this variation seems to have more significant implications for those whose accents stubbornly point them to their home country, seemingly making certain accents sound more like an accent than others.
In the realm of the DEI work, suppose we predominately engage DEI professionals within the same regional contexts (e.g., western) where we’re trying to impact change rather than expose ourselves to more global contexts (e.g., oriental). In that case, the scope of impact may be limited. It does not minimize one accent over another but highlights the need to increase the diversity and inclusion of foreign accents in the DEI work. Foreign accents signify people bringing different experiences, values, cultures, and orientations that help broaden our cultural and racial contexts. To assimilate, only some immigrants engineer the dominant accent to fit in. Nor does this mean that speakers of other languages with accents are less experienced and capable in their chosen field of work, but prejudices in terms of accents have long existed in the grey zone of political correctness. As DEI professionals, we seek to enrich our work by including people from all walks of life.
The ‘Asian’ Checkmark
Part of addressing the DEI challenges in the workplace is the overreliance on how demographics are collected about America’s population by race. A typical requirement for applying for any job is collecting demographic information, and it tabulates data on the features or characteristics that define an individual or population. While the Asian population in the US is only 5.6%, it represents a large geographic area of more than 20 countries in the East, Southeast Asia, and the Indian Subcontinent, each with its unique cultures, histories, legacies, languages, and other characteristics. Of all the 50 states, Hawaii represents the highest Asian population at 39%. And about 71% of the adult Asian population were born in another country. Yet, all Asians are often lumped into a single checkmark to gather this information. No wonder many Americans fail to comprehend the uniqueness of the Asian populations, their histories, cultures, backgrounds, experiences, and perspectives, and the richness they bring to this country.
Too often, the Asian population is painted with a broad brushstroke without much consideration for their uniqueness regarding race, culture, and ethnicity. To begin the change process of increasing diversity, equity, and inclusion in the workplace, we must reimagine and reconstruct our systems on how we view, collect, and analyze information that defines a population. For example, while I may relate to some cultural and social practices and values with those in Japan, the Philippines, or Vietnam, my unique experiences and ideologies are part of my roots in India and what distinguishes me from others. Upholding our racial and cultural heritage is a huge part of our identity and existence. Being huddled or massed into a common denominator does nothing to bring value to the DEI work we aim to accomplish.
The Black and Brown Experience
An essential part of American history is learning the painful lessons of the Black people’s experience and how it has shaped the nation. Black people led the movements for equality and racial justice that has, in turn, shaped the dialogue on race, equity, and civil rights in this country. Growing up in a country that was historically under British colonial rule for almost 200 years and still has remnants of that past, I can relate to the struggles of institutionalized racism, oppression, and the fight for equality and social justice.
The non-violent movements led by M.K. Gandhi in India and Martin Luther King, Jr. in the United States say much about how race is viewed when oppression and injustice prevail. While the struggles of Black and Brown people are similar in some ways, we must be cautious not to consolidate them into one experience. The Black Americans’ past is as unique to the United States as the Indian Americans’ past in India. While oppression and discrimination anywhere may look similar in characteristics, there is no one-size-fits-all for everyone. DEI professionals would be well-served to create opportunities to surface and inform us about social justice issues faced by non-dominant groups in the workplace with distinct histories, ethnicities, cultures, and backgrounds.
DEI – Concepts That Need to be Invested, Nourished, & Protected
Diversity, equity, and inclusion are fragile concepts whose meanings and interpretations depend on how organizations view and utilize them in the workplace. If organizational leaders consider the DEI work merely as a placeholder rather than central to their future direction, they lose momentum, purpose, and value. The dominant and non-dominant groups are affected by how organizational leaders invest in DEI work. Individuals engaged in the DEI work need adequate resources, tools, power, and authority to nourish and replenish what’s required to make this work. The DEI work is beyond anything we’ve done in the past because engineering this work requires a creative and timely readjustment of systems, processes, and policies to set the right conditions for a value-based climate and environment in which growth and opportunity take shape. Therefore, who’s on top and who regulates who matters a lot. Professionals leading the DEI work in organizations, whether as internal staff or consultants/experts, are change agents and should be insulated from workplace politics and the nuances of what this work could entail.

The next time we look for a DEI professional, know that a newbie may be as good as an experienced one. The most critical attributes needed are an abundance of human skills, creativity, and a moral compass set on the right DEI values. Remember that speakers of the English language with foreign accents are an asset in this line of work. Make a conscious effort not to label individuals and populations into a simplistic form of social or demographic identity but rather understand and recognize the uniqueness they bring to our world through their distinct histories, legacies, experiences, cultures, languages, etc. Each individual brings a unique perspective to our collective understanding, and the DEI work requires us to get everyone’s identities and voices to the table. Our work aims to bring diversity, equity, and inclusion to life in the workplace, so why not reconstruct our current efforts and reimagine our future direction that bridges the gaps?
About the Author
Ruby Sodhi, Ph.D., is an education expert, DEI professional, speaker, and trainer. Ruby is the founder of Bridging It All, which helps organizations develop achievable and measurable DEI plans, frameworks, and strategies. Ruby has been part of the DEI efforts since the early 2000s. She led the DEI work when the concept was relatively new and limited resources were available to learn how to shape processes and policies to guide the DEI work. Over the past several years, Ruby has helped organizations implement DEI designs aligned with their vision, goals, and outcomes. She utilizes an asset-based and performance-based approach to guide organizations and facilitate professional development training and workshops in a welcoming, safe, and inclusive environment to boost performance and innovation in the workspace while addressing the gaps for disproportionately impacted populations.




















